|Payments, Deposits and Refunds|
PAYMENTS FOR SERVICES, SUPPLIES AND CLASSES AND CAKE DEPOSITS
When you are ready to place your cake / cupcakes order, a non-refundable order security deposit of $50 or 25% of the order total price (whichever is greater) is required to be made within 24h period in order to guarantee your date availability. The balance of the total amount is to be paid upon cake pick up.
To pay for classes, please, follow class registration process and pay at checkout >>>
For class policies, please read this: Class registration terms and conditions.
Due to the fact that every cake is planned and scheduled in advance, cake order deposits are non-refundable. When you place your order for a certain date, there are very limited number of cake orders, if any, that can be planned around it, therefore if you cancel, I (the cake designer) am refusing other customers and loosing a sale.
Your cake equipment refundable security deposit, if any, will be reflected on your invoice and is 100% refundable upon return of the mentioned equipment (must be returned no later then 14 days after the cake delivery date and be in the same functional/physical/cosmetic condition it was given to you (the customer).) If any rented items are not returned within 14 day period from your order delivery date or if they are damaged, they are concidered being bought by you (the customer) and no refund will be issued.
If you (the customer) make cake equipment refundable security deposit and deside to cancel your order, this deposit might be fully or partially refunded (depending on the situation) if by the time of the order cancelation no special order, third party loan arrangement or purchase of mentioned equipment was made by me (the cake designer).